Shipping Policy

Welcome to Covamavel!

Effective Date: December 30, 2024

At Covamavel, we are committed to delivering your purchases efficiently and securely. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website, Covamavel. Please read this policy carefully before placing your order.

Contact Information

1. Shipping Destinations

1.1. Domestic Shipping
We currently ship to all states within the United States.

1.2. International Shipping
At this time, Covamavel does not offer international shipping. Please stay tuned for updates as we expand our services.

2. Shipping Methods and Delivery Times

2.1. Standard Shipping

  • Delivery Time: 5-7 business days

  • Cost: Calculated at checkout based on the weight and destination of your order.

2.2. Express Shipping

  • Delivery Time: 2-3 business days

  • Cost: Additional charges apply, calculated at checkout.

2.3. Order Processing Time
Orders are processed within 1-2 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Fees

Shipping fees are calculated based on the weight, size, and destination of your order. These fees will be displayed during checkout. Covamavel occasionally offers free shipping promotions, which will be clearly stated on our website.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the delivery status of your order. Please allow up to 24 hours for tracking information to update.

5. Delivery Issues

5.1. Delayed Deliveries
While we strive for timely delivery, unforeseen delays may occur due to weather, carrier issues, or high demand. Please contact us at info@covamavel.com for assistance with delayed orders.

5.2. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Covamavel is not liable for delays or losses resulting from incorrect or incomplete addresses. Please review your shipping information before confirming your order.

5.3. Lost or Stolen Packages
If your package is marked as delivered but has not been received, please contact us immediately. We will work with the shipping carrier to resolve the issue.

6. Shipping Restrictions

Certain products may be restricted for shipment to specific states due to legal or regulatory requirements. Any such restrictions will be noted on the product page.

7. Returns and Exchanges

If you wish to return or exchange an item, please refer to our Return and Refund Policy for detailed instructions.

8. Amendments to the Shipping Policy

Covamavel reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting on https://covamavel.com. We encourage you to review this policy periodically.

9. Contact Us

For any questions or concerns regarding this Shipping Policy, please contact us:

  • Hotline: (931) 723-3370

  • Email: info@covamavel.com

  • Address: 1005 Keylon St, Manchester, Tennessee

Thank you for choosing Covamavel. We appreciate your trust and look forward to serving you!